Pandora Foot Spa in Redwood City, California

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• Bhavana Chawla

  Posted Nov, 23 2019

  This review is lengthy but well worth the read and warning. The quality of this place has gone way down. I got excellent massages for years. I went in a few months ago and smelled cigarette smoke coming from the open back door. I thought to myself, maybe I'll leave, but I gave it a try. Then they set me up with a masseuse that smelled like smoke. It was him smoking I realized. The smoke smell was on his fingers and went on my face when he started massaging it. Unsanitary and probably against health code. I said someone has been smoking, I am coughing from the smell and it is on my face. They denied it and said no one smokes. I asked to pay for only 10-15 min, as the masseuse had already started rubbing my feet for 10-15 min. It was when he went to my face near my nose, that I knew for sure he was the smoker. They said no cost for massage to me, they asked that I tip the masseuse, which I did $8-10 I don't remember, but wish I didn't and just walked out. I was courteous tho. I rarely write poor reviews. Warning to people. I had to scrub my face and clothes immediately when I got home to avoid coughing and getting a headache from the toxic smoke. The cigarette smoking and not properly washing hands and clothes is probably a serious health code violation and also just disgusting to customers. Pandora, after 5 years, sad to say, you've lost my business.

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